Job Description

Transforming the Future with the Convergence of Simulation and Data

Technical Specialist - PBS Works

Do you like a challenge, are you a complex thinker who likes to solve problems? If so, then you might be the new Altairian we are searching for. At Altair, your curiosity matters. We pride ourselves on a business culture that enables open, creative thinking, and we deeply value our employees and their contributions towards our clients' success, as well as our own.

Job Summary:

Altair is looking for candidates with a passion for Systems Engineering to join our Enterprise Computing support team. In their new role, a successful candidate will be working with customers running some of the most powerful super computer clusters in the world today. You would be working with and debugging state of the art High Performance Computing software, Cloud Computing, and the software to configure and manage these large clusters.


As part of this team, you will be responsible for root cause analysis (including performance and core file analysis) and escalation management for client issues. This includes assisting the L1 Support teams in diagnosing and resolving technical issues related to Altair HPCWorks software. And, you will be responsible to assist in maintaining documentation, both internal and customer facing, enabling us to evolve and share what we know with Altair, and our customers. This role requires you to equip yourself with multi-disciplinary skills starting from hardware subsystems to complete software stack that operates the HPC systems.

What You Will Need:

Basics:

Bachelor's or master's degree in computer science related field is required. Team player with the ability to work and communicate effectively across multiple departments and levels of management Ability to adapt to change quickly when tackling unfamiliar tasks and requests Working Knowledge of Altair's High-Performance Computing suite of products preferred

Preferred:

Experience in HPC system administration and issue tracking Minimum Education or Certification: bachelor's or master's degree related to IT Expertise in networking, filesystems and parallel filesystems Expertise in scripting languages, specifically Unix/Linux shells. Experience in programming languages and concepts (C/C++, golang, Python). Experience working with High Performance Computing Workload Managers (PBS Pro, Grid Engine, LSF, SLURM, etc.) Knowledge of the use of debugging tools (such as gdb, valgrind, and gstack). Knowledge of common networking protocols (TCP, UDP, etc). Knowledge of common, industry standard, security tools and practices (SSH, OpenSSL, SELinux, AppArmor, firewalls). Knowledge of Certificates and Certificate Authorities is helpful. Strong written and verbal communication skills. Ability and desire for learning new technologies and tools. Must have outstanding problem-solving skills Self-Starter - The ability to actively look for effective tasks to complete during quieter periods. Availability for occasional travel. Prioritization Skills - The ability to analyze support requests and prioritize them based on impact. Discipline - The discipline to actively manage support requests and overhead tasks, without getting distracted by email, chat or other ad-hoc communication A Teacher - Able to teach end users about IT technologies or solutions to their issues in an easy to understand way

How You Will Be Successful:

Envision the Future

Communicate Honestly and Broadly

Seek Technology and Business "Firsts"

Embrace Diversity and Take Risks

What We Offer:

Competitive Salary Comprehensive Benefit Package Outstanding Work/Life Balance Flex Time Paid holidays Paid Time Off for Community Service Collaborative environment Charitable Matching Program

Why Work with Us:

Altair is a global technology company providing software and cloud solutions in the areas of product development, high-performance computing (HPC) and artificial intelligence (AI). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities.

Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing and artificial intelligence (AI).

For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation, and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration.

Ready to go? #ONLYFORWARD

At our core we are explorers; adventurers; pioneers. We are the brains behind some of the world's most revolutionary innovations and are not only comfortable in new and uncharted waters, we dive in headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer's toughest challenges.



Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demonstrates a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.