Technical Support Analyst
Cagayan de Oro, Philippines
Job Description
Job Highlights
- Competitive salary and benefits package; HMO on Day 1
- Join a global organization and work locally in CDO
- Fun work environment with opportunities for learning and growth
If you are a self-starter, an excellent team player, can easily balance multiple tasks, has the diligence to follow through and resolve cases, and the discipline to be organized and attentive to details, then this is the opportunity for you.
You will be part of a larger team working from our CDO office and working closely with our Australian customers.
The Job Involves:
- Answering incoming customer calls
- Analysis of customer support issues
- Working with the greater team to assist and resolve issues
- Data basing all calls into CRM
- Full training on our equipment and procedures
- Bachelor's degree in any field or relevant experience
- Experience in call center industry specializing in technical support
- Excellent oral and written communication skills
- You will have a friendly and confident personality
- A team player
- Willing to work in Cagayan de Oro City
- Company Christmas gift
- Company events
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
- 8 hour shift
- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus
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Job Detail
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Job IdJD1044931
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCagayan de Oro, Philippines
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EducationNot mentioned