Job Description

We are the Nestl\xc3\xa9 Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestl\xc3\xa9. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world\'s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers\' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

Position Snapshot

Location: Changi Business Park, Singapore

Company: Nespresso Singapore

Type of contract: Permanent

Position Summary

Joining Nespresso means embarking on a unique adventure within a growing and innovative company. At Nespresso, you will learn about our passion for perfection and for the exceptional, and about our values, which are guided by this same passion: Nespresso excellence.

A day in the life of a Technical Support Assistant\xe2\x80\xa6

• Handle machine repair, installation/uninstallation and preventive maintenance
• Support on machine troubleshooting and technical advice to CRC and Sales team
• Perform preventive measures to ensure good reliability of our machines
• Assist in organizing and managing the technical supports to local service partners
• Assist in ensuring a good organization of local technical department (lab/tooling/spares/loaners) and support spare parts control
• Ensure service level agreements (SLAs) are met with customer satisfaction focus
• Document job activities responsibly and submit relevant reportings diligently
• Undergo relevant continuous trainings and learn on new machines and modifications
• Ensure adherence to company policies, QSHE requirements and local laws/regulations for ASC

What will make you successful

• Experience in After Sales Service Industry would be an advantage
• 2-3 years experience in technical work
• Familiar with MS Office

Nestl\xc3\xa9 is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we\'ll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

We are the Nestl\xc3\xa9 Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestl\xc3\xa9. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world\'s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers\' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

Position Snapshot

Location: Changi Business Park, Singapore

Company: Nespresso Singapore

Type of contract: Permanent

Position Summary

Joining Nespresso means embarking on a unique adventure within a growing and innovative company. At Nespresso, you will learn about our passion for perfection and for the exceptional, and about our values, which are guided by this same passion: Nespresso excellence.

A day in the life of a Technical Support Assistant\xe2\x80\xa6

• Handle machine repair, installation/uninstallation and preventive maintenance
• Support on machine troubleshooting and technical advice to CRC and Sales team
• Perform preventive measures to ensure good reliability of our machines
• Assist in organizing and managing the technical supports to local service partners
• Assist in ensuring a good organization of local technical department (lab/tooling/spares/loaners) and support spare parts control
• Ensure service level agreements (SLAs) are met with customer satisfaction focus
• Document job activities responsibly and submit relevant reportings diligently
• Undergo relevant continuous trainings and learn on new machines and modifications
• Ensure adherence to company policies, QSHE requirements and local laws/regulations for ASC

What will make you successful

• Experience in After Sales Service Industry would be an advantage
• 2-3 years experience in technical work
• Familiar with MS Office

Nestl\xc3\xa9 is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we\'ll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

SINGAPORE, SG, 486035

SINGAPORE, SG, 486035

Nestl\xc3\xa9