Job Description

Company
Zoom Visual Pte Ltd
zoomvisual.com.sg

Designation
Technical Support Engineer - Onsite / Offsite

Date Listed
11 Nov 2023

Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/Perm

Job Period
Immediate Start, Permanent

Profession
IT / Information Technology

Industry
Computer and IT

Location Name
Ubi Avenue 2, Ubi MRT Station (DT27), Singapore

Address
51 Ubi Ave 2, Singapore 408899

Map


Allowance / Remuneration
$2,100 - 4,500 monthly


Company Profile
Established in 2016, Zoom Visual has been a prominent provider in the LED Advertising Display business. The company has collaborated with numerous businesses extending across industries such as government, real estate, education, retail, and many others. Acclaimed as a solution provider rather than a product supplier, Zoom Visual\xe2\x80\x99s stood out as a supplier that provides holistic solutions in improving customer engagement and bolstering collaboration in all businesses alike. Zoom Visual carries products and provides services ranging from various LED Display Screens, Digital Signage, Digital Workspace Systems Platforms, Video conferencing services, and Audio Systems. What differentiates Zoom Visual from the rest is the assurance to clients that every stage from the consultation to the implementation is conducted professionally. The whole process includes consultation, installation, repair, and maintenance, which also translates to pre, during, and post-sales services. The repair and maintenance staff are all insourced technicians that are certified to rectify any damages within the agreed time period. Zoom Visual recognizes that a successful implementation of any LED digital display begins with professional project management. The team at Zoom Visual places priority on comprehending the unique needs of every customer before offering existing and/or tailored solutions.

• Responsible for L1/L2 technology support including troubleshooting of Digital Signage Software, Network issues and Client platform relation problems, including PC, Printers and Peripherals
• Daily IT Support for customer ( onsite and offsite )
• Maintenance and upgrading of current system
• Hardware and Software evaluation with testing
• Other duties/ad hoc tasks as assigned
• General Technical Trouble-shooting on I.T hardware and software products ( Digital Signage, LED Display )
• Handle incoming calls from end user for I.T matters
• Work closely with various IT resolver group to resolve customer software issues
• Project installation/ Maintenance
• Repair of LED modules

Job Requirements:

• Diploma in any field
• 2 years or more working experience in same field
• Mandarin Writing and speaking is a must as our supplier mostly from China
• Good written and spoken communication skills

Application Instructions
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.