Technical Support Engineer
Singapore, Singapore
Job Description
Job responsibilities and requirements
- Remote/On-site diagnosis and troubleshooting technical issues, including account setup and network configuration on the End-User devices
- Manning helpdesk calls and emails and providing prompt and accurate feedback to customers
- Manage/Change request on client site equipment
- Ensure all issues are properly logged
- Follow-up with clients to ensure their IT systems are fully functional after troubleshooting
- Provide good customer service experience
- Able to work on night shift (3 days work and 3 days off)
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1256465
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSingapore, Singapore
-
EducationNot mentioned