Industry/ Organization Type: Energy Equipment and Solution Provider
Position Title: Technical Support Engineer (Electrical)
Working Location: West (Nearest MRT: Clementi)
Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
Salary Package: Up to SGD 4000 + AWS
Duration: Permanent
Key Responsibilities
Deliver technical support for after-sales service to both local and regional clients.
Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
Offer expert technical guidance and propose solutions for resolving customer issues.
Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.
APPLY NOW!!!
Min. ITE in Electrical Engineering
Min. 1 year of quality engineering experience working in a manufacturing environment
Comfortable to travel
Experience in auditing to the requirement of ISO quality system standards will be an added advantage
Training provided to inexperienced candidate
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