Job Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.Perform preventive maintenance, inspections, corrective maintenance, retrofits, crane installation and commissioning.Main Responsibilities:

• Perform inspections, maintenance and repairs on cranes, hoists, and other material handling equipment at varied customer locations, as directed
• Perform a general customer review upon completion of any work
• Document findings and make corrective recommendations to the customer, while bringing all safety concerns to the customer\'s immediate attention. Determine customer\'s intentions to purchase repairs, spare parts, or any other services, and advise sales representatives to secure the sales
• Conduct all work and provide all customer experience utilizing the established company digital tools
• Generate sales leads and improvement opportunities
• Complete service reports and other required documents in a professional, accurate, and legible manner and submit them in a timely manner and in accordance with established guidelines
• Maintain all company issued equipment, vehicles, and assets in a safe and proper working order
• Operate tools, equipment, and vehicles in a safe and responsible manner. Notify supervisor of any deficiencies for immediate resolution
• Follow all established safety rules and regulations, including those established by the customer
• Report all hazards, incidents, injuries, and safety observations in accordance with legislation and company reporting procedures
• Perform other duties as assigned

EHS/QMS

• Perform field activities according to EHS procedures and standards in order to achieve required safety standards.

Skills and Knowledge:

• 2 years of field service experience
• Working technical knowledge of material handling, construction, or equivalent equipment
• Fluent usage of mobile applications.
• MS Office and general computer literacy would be considered a benefit
• Prefer Class 3 driving license

Academic/ Professional Qualifications

• Diploma / NITEC in Electrical or Mechanical with completion of apprenticeship

• Minimum 2 to 3 years\' experience in relevant industries
• Fresh Graduate without prior experience will be considered

Behavioral Competencies:

• Behaves according to highest ethical standards
• Thinks in terms of profit and loss
• Anticipates and responds to the needs of customers
• Takes responsibility and drives performance
• Makes timely, well informed, effective decisions
• Builds respect and cooperation and manages conflicts constructively
• Models effective two-way communication, including feedback
• Strives for continuous learning and self-development

Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That\'s why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

Konecranes