Technician, Technical Services
Singapore, Singapore
Job Description
Job details
Posted 17 April 2023
SalaryS$48000.00 - S$60000.00 per annum
LocationSingapore
Job type Permanent
DisciplineSupply Chain & Procurement
Reference264803_1681693805
My client, a global leader in providing innovative solutions for cleaning and hygiene in a variety of industries, including healthcare, hospitality, and food service, is seeking a Technical Customer Support Associate to join their team in Singapore. Key Responsibilities:
- Maintenance and repair.
- Perform periodic and preventive and corrective maintenance on cleaning equipment to ensure that equipment continues to perform reliably.
- Strong troubleshooting and analytical skills in handling machines issue.
- Respond to customer enquiries about the terms and conditions of service agreements.
- Refer sales leads and customer feedback to changing customer demands.
- Maintain accurate service records; monitor the performance of cleaning equipment.
- Be commercially focused on selling parts, consumables, and service contracts.
- Ensure an optimal customer experience before, during and after the visit.
- Make accurate, timely and efficient planning to make visits to customers.
- Provide weekly reporting.
- Experienced in mechanical and electrical skills to fix machines that are more electronic than they used to be.
- Experienced in similar industry and able to provide technical advice to customers
- Candidate must possess at least Primary/Secondary School/"O" Level, Professional Certificate/NiTEC, Diploma in any field.
- At least 2 to 3 Year(s) of working experience in the related field is required for this position.
- Basic computer knowledge for reporting and update services status on system.
- Valid Class 3 driving license
- Good oral and written in basic English, any additional languages to support customers would be advantages.
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1313478
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSingapore, Singapore
-
EducationNot mentioned