Job Description

Description
The Department
Mishcon has experienced a huge amount of growth in recent years and our success shows no sign of stopping. Our Technology team also continues to go from strength to strength and we are involved in some incredibly exciting and innovative initiatives across the firm. Rather than being considered a necessary support function, our Technology department is an integral part of the strategy of the firm, and this is reflected both by the level of tech investment and how Technology initiatives are discussed at the most senior level.
Duties and Responsibilities
This role is responsible for managing IT operations and office facilities for our Singapore office.
Technology & IT Management

• Deliver IT troubleshooting and user support for staff in Singapore.
• Act as the primary contact for IT queries and requests, including hardware and software issues, account access, and user setup.
• Support technology upgrades and the implementation of new IT initiatives .
• Carry out IT onboarding and offboarding tasks for new joiners and leavers.

Office Facilities Management

• Maintain the workspace, including managing workstation setup and movements.
• Liaise with building management regarding access, maintenance requests, facilities issues.
• Work with the Health and Safety Team to address and ensure compliance with workplace health and safety requirements (e.g. fire safety policies and procedures).
• Act as point of contact for colleagues on office facilities management issues.

General

• Manage the procurement, configuration, deployment, and retirement of IT equipment including laptops, mobiles, and desktops and general office environment vendors to maintain, repair and enhance (if applicable) facilities and resolve issues.
• Liaise and contract manage vendors to maintain service standards escalating issues and managing supplier engagement.
• Manage the preparation of and monitoring of IT / facilities budgets for the office.
• Liaise with any office or tech administration staff to ensure smooth running of the environment.
• Implement and maintain IT / facilities policies, systems and procedures in the office in collaboration with the global IT / facilities team.

Ideal Candidate
A proactive, organised individual with strong problem-solving skills and experience in both IT and office facilities management. Excellent communication skills and stakeholder management abilities are essential.
Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.
About The Mishcon de Reya Group
The Group is an independent, international professional services business with law at its heart, employing over 1400 people with over 650 lawyers. It includes the law firm Mishcon de Reya LLP and a collection of leading consultancy businesses that complement the firm's legal services.
Mishcon de Reya LLP is based in London, Oxford, Cambridge, Singapore and Hong Kong (through its association with ). The firm services an international community of clients and provides advice in situations where the constraints of geography often do not apply.The work the firm undertakes is cross-border, multi-jurisdictional and complex, centred around three increasingly entwined and connected sectors: the Innovation Economy, Private Wealth and Capital, and Real Estate. The firm is known as a disputes powerhouse with a formidable capacity firmwide for dispute resolution.
The includes consultancy businesses , (in London, Singapore and Dubai), , and (in Hong Kong). The Group also includes , which invests in the most promising early stage legaltech companies as well as the Mishcon Academy, its in-house place of learning and platform for thought leadership.
In 2024, the Group announced its first strategic acquisition in the alternative legal services market, flexible legal resourcing business Flex Legal. It also acquired a majority stake in Somos, a global group actions management business.
We strive to create a fully diverse and inclusive workplace where all our people are empowered to fulfil their potential. We are proud of our agile working culture and are always happy to talk flexible working.
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Skills Required