Job Description

About us

99 Group is a leading real estate technology company that operates real estate portals across South East Asia, specializing in digital property advertising. Headquartered in Singapore, it is currently operational in Singapore and Indonesia and employs over 350 employees. In Singapore, 99 Group operates 99.co, SRX.com.sg and iProperty.com.sg, while in Indonesia, it operates 99.co/id and Rumah123.com.

We are looking for an experienced Telemarketer to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges.

Responsibilities:

- Connect with users over the phone to check-in on their recent use of our property value features and their interest to sell

- Understand their demographics through appropriate fact-finding

- Assess conversation and proceed with determining the lead quality to offer our perks and benefits

- Refine script to match the conversation without diverging away from the main purpose

- Document conversation details including feedback and reactions on sheets provided

- Keeping track of users that have been contacted and those who do not want to be contacted in the future

- Upload recorded calls onto relevant drives for tracking purposes

- Communicate with relevant stakeholders on progress of calls periodically

Qualifications:

- Prior relevant experience in telemarketing/tele sales is advantageous

- Objection handling skills

- Ability to be creative in their daily conversations and keep users engaged

- Proficient in relevant computer applications (Eg. Microsoft Office)

- Sense of empathy and ability to relate to users

- Able to communicate in professional and efficient manner in English

- Outgoing personality, highly motivated and independent individual

99 Group