Telephone Operator / Fault Reporting Officer (punggol)
SG, Singapore
Job Description
Job responsibilities
Co-ordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre, location is west of Singapore To act and respond to faults / incidents / complains as per established SOP Generating Fault Reporting Support in other roles as may be instructed by facility supervisor
Requirements
At least three (3) 'O' level passes (including English), and Higher Nitec and above or Equivalent in Mechanical/ Electrical / Electronics Engineering. At least Two (2) years of relevant experience dealing with customers in a frontline / call center experience Candidate with facilities maintenance experience will be prefered or deal with fault / repairs reporting for buildings. Be proficient in English and one other language, computer literate, adequate typing skills Able to handle and swiftly respond with proper etiquette to telephone calls, emails received. Rotate Afternoon Shift quarterly Punggol Office * 5.5 work days week.
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Job Detail
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Job IdJD1526109
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned