Job Description

We're looking for friendly, motivated people to join us as

Insurance Telesales Executive

. No experience? No problem! We'll teach you everything you need to know.

Key Responsibilities

Needs Analysis & Advisory:


Identify customer needs and match them with appropriate insurance policies.

Sales Target Achievement:

Consistently meet or exceed sales targets and campaign KPIs, including call quality.

Customer Relationship Management:

Build and maintain strong client relationships, following up on renewals and handling issues professionally.

Data Management:

Update and maintain accurate customer data and sales activity logs in CRM systems.

Compliance:

Ensure all call interactions and processes comply with company SOPs, regulatory requirements, and industry standards.

Cross-selling & Up-selling:

Identify opportunities to offer additional or upgraded insurance products to customers.

Administrative Tasks:

Prepare application and administrative documents for policy issuance.


Required Skills & Qualifications

Communication:

Strong verbal and written communication skills are essential for explaining policies and building rapport.

Interpersonal Skills:

The ability to interact professionally and build relationships with clients.

Technical Proficiency:

Knowledge of CRM systems and other computer software is necessary.

Sales Aptitude:

A proven track record or interest in telesales and achieving sales targets is beneficial.

Problem-Solving:

The ability to address customer inquiries and resolve issues effectively.

Resilience:

A positive attitude and the ability to handle rejection and work under pressure.

Compliance Mindset:

A commitment to following company policies and regulatory guidelines.

Minimum education

: GCE 'A' Levels, Local Polytechnic Diploma, Bachelor's Degree (any discipline)

Why Join Us?

Provide training and Courses Professional development and leadership pathways Supportive, collaborative work culture * Meaningful career that makes a difference in people's lives