Temp Call Centre Associate West, No Experience Required, Up To 2.6k #hys
Singapore, Singapore
Job Description
Description
Responsibilities:
- Respond to inquiries and requests from phone calls and emails
- Maintain a professional and timely communication with customers through these channels in a fast-paced environment, according to the required service level agreements
- Offer precise, customized, and proactive service that results in complete issue resolution
- Take appropriate measures to ensure that the customer\'s issue is resolved during the first call within the designated response time
- Ensure that customer problems are addressed and follow up with them through phone and email when necessary
- Record all customer interactions in the system accurately and legibly, and track these cases until they are resolved
- Minimally GCE A Level
- Able to start work on short notice
Ivy Yong Shi Mei
Personnel EA License No.: R2198995
Recruit Express Pte Ltd (EA Licence No.: 99C4599
Industry
IT & Telecommunications
Specialization
Customer Service
Location
West
Employment Type
Contract / Temp
Salary
Negotiable
If you meet the requirements of this role, please email a detailed resume in Word document to Ivy Yong Shi Mei.
CEI Registration No.: R2198995
Email: ivy.yong@recruitexpress.com.sg
Tel: 67363280
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
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Job Detail
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Job IdJD1317915
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned