Temp Customer Service Officer, Customer Relations X 4 (contract: 1 Dec 2024 To 31 Jan 2025)

Ang Mo Kio, Singapore, Singapore
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Job Description


Contract Duration\xc2\xb7 1 December 2024 to 31 January 2025Working Location\xc2\xb7 Ang Mo KioWorking Hours\xc2\xb7 5 Days (Mon to Fri: 8.30am to 6.00pm)Lunch: 1 hour(May need to work on 1 or 2 Saturdays from 8.30am to 12.00pm during the intake exercise.)Offered Salary

  • S$12.53 per hour
Requirements\xc2\xb7 GCE \xe2\x80\x98O\xe2\x80\x99/\xe2\x80\x99A\xe2\x80\x99 Level / Nitec / Higher Nitec / Diploma\xc2\xb7 Customer oriented\xc2\xb7 Good interpersonal and communications skillsCustomer Service\xc2\xb7 Assist external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter\xc2\xb7 Provide simple course advising\xc2\xb7 Act as the gatekeeper for entry to the Customer & Visitor Centre\xc2\xb7 Assist with general enquiries as roving staff\xc2\xb7 Guide applicants through full-time or part-time enrolment at the call centre or using self-help PCs/laptops at the counter\xc2\xb7 Handle certificate collection at the counterInformation Management\xc2\xb7 Access and input data into the CRM system, in-house student records system, and queue management systemAdministrative Duties\xc2\xb7 Support daily operations at the Customer & Visitor Centre\xc2\xb7 Assist with document filing\xc2\xb7 Maintain, update, and organise departmental forms and records\xc2\xb7 Assist with data entry tasks\xc2\xb7 Perform any ad hoc duties as assigned

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Job Detail

  • Job Id
    JD1473493
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $12.53 per hour
  • Employment Status
    Permanent
  • Job Location
    Ang Mo Kio, Singapore, Singapore
  • Education
    Not mentioned
 
 
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