Temp Customer Support Specialist Junior / East
Singapore, Singapore
Job Description
Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East and are easily accessible.
Working hours: 5 days per week Mondays to Fridays: 8am - 5pm
Location: Changi
Job Scope:
- Analyze customer purchase orders to determine specifications. Input orders into the ERP system, overseeing portal management.
- Engage with warehouse roles, Sales, and Quality teams to ensure timely order resolution, prioritizing based on shipping deadlines.
- Utilize ERP system for research and resolution.
- Ensure prompt shipment for vital orders through internal coordination and stakeholder liaison.
- Resolve customer claims, manage credit processes, and implement corrective actions.
- Proficient knowledge of Microsoft Office applications (including Excel, Word, and PowerPoint).
- Familiarity with Warehouse environments.
- Proficiency in Program Management and/or Customer Support.
- Capability to efficiently enter substantial order volumes into the system.
We regret that only shortlisted candidate will be notified.
EA License No.: 19C9682 EA Personnel No.: R23115655 EA Personnel Name: Michelle Yeo Swee Xiang
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Job Detail
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Job IdJD1387800
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned