Job Description

What the role is:
We are seeking enthusiastic individuals to join the team as a Guest Experience & Retail Assistant. As a Guest Experience & Retail Assistant, you play a crucial role in supporting the operations team by creating a fun and engaging experience for our visitors.
What you will be working on:

• Provide frontline services including ticketing, admissions, and guest assistance o Offer information and guidance on products, services, and exhibitions o Support visitor interaction with exhibits and digital tools o Assist with merchandise display, stock control, and inventory management o Respond to guest enquiries and provide first-level service recovery when needed o Enforce safety rules and ensure guest's safety at all times o Maintain cleanliness, orderliness, and health & safety standards in all areas o Escalate incidents and assist in emergency response procedures

What we are looking for:

• Fresh graduates are welcome to apply. o Able to commit up to 3 months. o Working hours: 8.30am to 5pm (Minimum 3 working days per week, including weekends & Public holidays) o Excellent communication and interpersonal skills. o Comfortable speaking in front of an individual or group setting and delivering good customer service. o Applicant(s) with relevant experience has an advantage. Only shortlisted candidates will be notified.

About Science Centre Board:
The Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in science & technology through imaginative and enjoyable experience, and to contribute to the nation's development of its human resource.

Skills Required