Temp Patient Information Associate
Singapore, S00, SG, Singapore
Job Description
Family Group: Ancillary
Position:
Temp Patient Information Associate (6 months contract)
Department: Contact Centre
Responsibilities
Handles calls and enquiries from the General Line and Appointment Line to provide information on IMH's services to patients and the public Assists in scheduling appointments for patients and/or provides information related to appointments to patients respectively Performs administrative duties such as filing referral documents, department's records, updating rosters and department statistics reports Performs other duties assigned by supervisor
Requirements:
Competency
Possess good communication and interpersonal skills Willing to do shift work (Morning shift: 7am-2pm, Mid shift: 2pm-9pm, Night shift: 9pm-7am)
Educational and Professional Requirements
A/Diploma levels or equivalent with call centre, patient care/customer service experience
Applicants with previous experience in call centre are welcome to apply
About IMH:
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.
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Job Detail
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Job IdJD1607739
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, S00, SG, Singapore
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EducationNot mentioned