Temp Support Staff, Housing Operations (u Town) 2
Singapore 119077, Singapore
Job Description
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Date: 24-Feb-2023 Location: UNIV ADMIN, Kent Ridge Campus, SG Company: National University of Singapore
The appointed Temp Staff will perform operational and administrative duties at the front office of the respective Residential Colleges at UTown and support Housing Services and the respective colleges\xe2\x80\x99 on student housing matters.
Duties & Responsibilities
- Operate front desk services and ensure check-in and check-out operations of the student residences at UTown are aligned with the objectives set by Housing Services.
- Handle general enquiries and feedback from residents, guests, conference delegates and relevant stakeholders and ensure timely response and resolution.
- Administer and update the room bookings and residents\xe2\x80\x99 database in the University Housing Management System as and when required, including but not limited to FIN expiry, room access programming and handling of keys.
- Assist to plan and coordinate the bi-annual mass check-in and check-out exercise
- Perform administrative work such as compilation of occupancy report, faults and feedback, filing and indexing, and inventory control.
- Process payment and financial data entry.
- Provide a good customer experience with the ability to convert complaints into compliments.
- Support and assist with building management related matters e.g. safety and security, facilities management issues etc. at the residences as needed.
- Handling of crisis / incidents reported within the student residences.
Qualifications
- Diploma in hospitality management with minimum 3 years of experience in frontline customer service
- Proficient in MS Office
- Excellent communication and interpersonal skills
- Presentable and well-groomed
- Positive attitude and thrives in a team environment
- Able to handle tasks / multi-task competently under pressure
Covid-19 Message
At NUS, the health and safety of our staff and students are one of our utmost priorities, and COVID-vaccination supports our commitment to ensure the safety of our community and to make NUS as safe and welcoming as possible. Many of our roles require a significant amount of physical interactions with students/staff/public members. Even for job roles that may be performed remotely, there will be instances where on-campus presence is required. Taking into consideration the health and well-being of our staff and students and to better protect everyone in the campus, applicants are strongly encouraged to have themselves fully COVID-19 vaccinated to secure successful employment with NUS.
More Information
Location: Kent Ridge Campus Organization: Department : Employee Referral Eligible: Yes Job requisition ID : 19144
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Job Detail
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Job IdJD1300565
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore 119077, Singapore
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EducationNot mentioned