Job Description

Job description

Some careers have more impact than others.

If you\xe2\x80\x99re looking for a career where you can make a real impression, join HSBC and discover how valued you\xe2\x80\x99ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Third Party Engagement Manager.

Principal Responsibilities

• The purpose of the role is to manage the relationships of vendors that sit within WPB Operations throughout the contract lifecycle
• Communicating with the vendors and performing quality checks, dealing with pricing and improvements
• The role holder is responsible for providing effective vendor risk and supplier management to ensure that HSBC meets its operational, business and/or regulatory requirements in order to mitigate any regulatory breaches, civil or monetary penalties and to avoid any damage to shareholder value and reputation/brand image
• The role holder is also responsible for driving \xe2\x80\x98best in class\xe2\x80\x99 performance through effective management of vendor Service Level Agreements and industry practices, whilst seeking out opportunities to enhance the business relationship and performance through exploring opportunities to enhance the relationship

Requirements

• At least 2 years of experience of relevant experience with a Degree
• Good understanding of operational risk and controls, preferably gained through experience in front line and risk roles including financials
• A good understanding of the Group\xe2\x80\x99s Operational Risk Framework
• Critical thinking, time management and proven problem solving skills with ability to consider alternative and lateral solutions
• Highly developed communication and influencing skills
• Ability to prioritise and work independently under pressure within a team environment
• Knowledge of the changing regulatory environment
• Demonstrable experience of managing operational risk within appetite during operational change and re-organisation
• A sound knowledge of the Group including products & services
• Significant experience of implementing control frameworks

To be considered for this role, the relevant rights to work in Singapore is required.

You\xe2\x80\x99ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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