Job Description

We are currently seeking a high calibre professional to join our team as a Third Party Engagement Manager - International Wealth & Premier Banking
In this role you will:

• Manage the relationships of vendors as primary contact point that sit within iWPB Operations throughout the contract lifecycle, reporting, projects and production work within Banking Services
• Provide effective vendor risk and supplier management to ensure that HSBC meets its operational, business and/or regulatory requirements to mitigate any regulatory breaches, civil or monetary penalties and to avoid any damage to shareholder value and reputation/brand image
• Drive operational excellence - to lead and direct vendor management operation in country to deliver an agreed set of business objectives such as timely contract renewals, completion of vendor due diligence, control testing, remediation tracking and incident management.
• Support department on innovation and transformative projects and participate in vendor-related projects, including vendor analytics, process automation, system enhancements, policy updates and identify opportunities to streamline vendor governance and improve efficiency.
• Maintain vendor performance dashboards and scorecards, highlighting trends and potential risk areas and assist in preparing periodic governance reports and management updates.
• Perform management reporting, projects relating to vendors as well as production work within Banking Services
• Coordinate site visits, service review meetings, performance reporting, and issue tracking with vendors and internal stakeholders.

To be successful you will need:

• Good understanding of operational and cyber risk and controls with relevant experience in front line or risk roles
• Proven problem-solving skills with ability to consider alternative and lateral solutions
• Highly developed communication and influencing skills with an ability to prioritize and work independently under pressure within a team environment
• Knowledge of the changing regulatory environment and experience of implementing control frameworks
• Demonstrable experience of managing operational risk and incidents within organization's risk appetite

Opening up a world of opportunity
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.

Skills Required