Be the smiling first point of contact for our speedboat guests. You'll handle ticketing and check-ins, answer questions, keep lines moving, and make sure everyone boards safely and happily--rain or shine.
What you'll do
Run daily ticketing ops: process bookings, changes, and walk-ins via our booking & POS systems.
Check in guests quickly and accurately; verify waivers, assign seats, issue wristbands/boarding passes.
Communicate clearly with guests about timing, safety, and what to expect; manage queues with a friendly touch.
Coordinate manifests and departure timings with skippers and ops; flag no-shows and last-minute changes.
Handle WhatsApp/phone/email enquiries; resolve issues on the spot or escalate when needed.
Upsell add-ons (photos, merchandise, combos) without being pushy.
Maintain accurate records; do end-of-day cash/shift reconciliation.
Support basic crowd management at the pontoon/jetty and assist with weather contingencies.
You'll thrive here if you
Are extroverted, warm, and genuinely enjoy helping people.
Communicate confidently in English (additional languages like Mandarin/Malay/Tamil a plus).
Stay calm under pressure and keep that cheerful, "can-do" energy.
Are comfortable outdoors and around the sea; okay with some sun and the occasional splash.
Can stand and move for extended periods; basic numeracy and tech-savviness.
Must-haves
Legal right to work in Singapore;
students welcome
(flexible shifts).
Able to work
weekends, public holidays, and peak periods
.
Nice-to-haves
Hospitality/tourism/retail or events experience.
Interest in boating/marine activities.
Hours & schedule
Shift-based (typically 4-6 hours); rostered across mornings/afternoons/evenings depending on sailings and weather.
What we offer
$15/ hour
Training on our booking systems and guest experience standards.
Staff ride opportunities and team perks.
Fun, supportive team with a front-row seat to sea adventures.
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: No less than 3 per week
Work Location: In person
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