Ticketing Supervisor (6 Months Contract)

Singapore 609081, Singapore

Job Description


Reconcile Gevme revenue collection file- with our Bank Statement:

  • Check double payment errors
  • Check for discrepancies where payment is collected but cancelled / incomplete orders
  • Check for discrepancies for completed orders, but payment NOT reflected / collected in bank statement
  • Tally revenue collection amount against bank statement
  • Perform revenue apportionment to attractions / activities / workshops / events
Refunds:
  • Follow up on every refund request
  • Process refund in Gevme Ticketing system
  • Submit refund details to Finance Dept to process refund back to credit card holders
Attraction / Event Setup: Work with various dept to set up attractions, workshops, events
  • Capacity Management: Configure & allocate capacity & timeslots carefully for various combo tickets & single tickets
  • Calendar Management: Configure operating days (including peak & off peak days)
Ticket Creation: Work with various dept to create various tickets for attractions, workshops, events (eg. public events / school events)
  • Configure ticket properties (eg. name, price, ticket sales date)
  • Assign each ticket to relevant attractions / activities
  • Toggle peak & off peak days in every attraction & every active tickets
  • Update ticket details in Ticket Master File
Create unique promo codes for open-dated tickets for tavel agents / corporate clients
  • Configure promo codes properties (code, ticket name, discount details, number of usage per promo code, date duration)
  • Generate unique promo codes in Gevme Ticketing system
  • Update unique promo codes in Promo Code Excel file
Manage generic promo codes for promotion partners. Eg. Discounts for UOB bank, Passion cards, NTUC members
  • Configure promo codes properties (code, ticket name, discount details, number of usage per promo code, date duration)
  • Generate promo codes in Gevme Ticketing system
Job Types: Contract, Temporary
Contract length: 6 months Salary: Up to $3,300.00 per month Schedule:
  • Monday to Friday
Education:
  • Local Polytechnic Diploma (Preferred)
Work Location: One location

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Job Detail

  • Job Id
    JD1263193
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore 609081, Singapore
  • Education
    Not mentioned