Job Description

Corporate culture and guiding principles:


TP ICAP is a global firm of professional intermediaries that plays a pivotal role in the world\xe2\x80\x99s financial, energy and commodities markets.
Operating through our core businesses, Tullett Prebon, ICAP, PVM, Mirexa Capital, Tullett Prebon Information, ICAP Information Services and PVM Data Services, we create strong networks in person and through technology. We provide comprehensive analysis and insight into market conditions and long-term trends. We combine data, knowledge and intelligence into contextual insight and commercial guidance. By engaging with our clients, and providing innovative products and services, we enable our clients to transact with confidence, facilitating the flow of capital and commodities around the world, enhancing investment and contributing to economic growth.
We are known in the market for our Honesty, Integrity, and Excellence in the provision of service to our clients. Above all else, we Respect our clients and each other, without bias. Employees are expected to uphold the values and principles of our cultural framework in performance of their job duties.
Role Responsibilities:

• Responsible for ensuring that all trades arrive from the various front end trade capture systems, and are processed into such in a timely manner
• Ensure that all trades are delivered to the client, via a 3rd Party electronic mechanism (e.g. Markitwire, Reuters), where applicable.
• Ensure that all confirmations are delivered to the client, via either Fax, or E-Mail (or alternative route, such as ACS).
• Resolve any queries in relation to non-delivery of electronic confirmations, liaising with either the 3rd Party Vendor and/or the Ops Services team, to ensure delivery by amending the trade after any changes / permission being granted.
• Ensure timely and accurate entry of trades into various clearing venues, as appropriate.
• Oversight of clearing and reporting processes relating to errors or defaults.

• Liaise with brokers and/or customers in relation to non-delivery of fax, email and ACS confirmations.
• Ensure that any incoming confirmations from a 3rd party broker, or an overseas branch, match the details that we have booked in our system
• Monitor matching tools, ensuring that trades with overseas offices match in a timely manner and are delivered to Markitwire or Reuters
• Monitor all electronic confirmation processes, via GenList, to ensure that clients are interacting with the trades, in a timely manner.
• With reference to the above point, and in relation to SEF executed trades, ensure that all trades are cleared in a timely manner, escalating as appropriate, in accordance with the procedures defined.
• Provide daily, weekly and monthly reports where required to Commercial and Operational management

Experience / Competences:

Knowledge

• Have good underlying knowledge of multiple asset classes, including Rates, FX Forwards and Money market.
• Skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook etc)

Experience

• Have experience managing trade flow, ideally from a financial services background, and be able to show evidence as to products knowledge, and the ability to communicate effectively with the front office.
• Resolve queries in relation to non-delivery of electronic confirmations, liaising with either the 3rd Party Vendor and/or the Ops Services team, to ensure delivery, amending the trade, as necessary, subsequent to any changes / permission being granted.

• Overview of external systems/platforms, such as RTNS & Markitwire.

• Contact MarkitWire/Reuters, where appropriate, to resolve any trades that cannot be delivered the due to permission/data issues.
• Handles trade queries from institutional customers and front office.

Client Focused

• Communicates effectively and efficiently to internal and external stakeholders.
• Demonstrates strong customer focus.
• Demonstrates ability to work effectively with others.
• Ability to work with diverse groups/ personalities.

Innovative

• Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights.
• Seeks opportunities for improvements.
• Handles situations and problems with innovation and creativity.

Dynamic & Competitive

• Demonstrates high levels of energy in seeking out and achieving new goals.
• Shows evidence of being comfortable working in fast paced or pressured environments.
• Enjoys challenges and has the ability to escalate.

Open & Communicative

• Projects personal credibility.
• Interacts confidently without being overbearing.
• Keeps emotions under control in difficult situations.
• Handles criticism constructively.

Professional Integrity

• Able to demonstrate honesty, integrity and professionalism.
• Promotes loyalty to TP ICAP and its principles.
• Works ethically and shows respect for both professional and company values.

Effective

• Excellent attention to detail, highly organised with a proactive approach
• Strong analytical ability and problem-solving skills

Not The Perfect Fit?
Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn\'t align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don\'t hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement
We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That\'s why we\'re building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

Location
Singapore - 50 Raffles Place - Singapore