Job Description

Group Overview:The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world\'s leading provider of OTC data, and an award winning all-to-all trading platform.The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world\'s most trusted, innovative, liquidity and data solutions specialist.About ICAP:ICAP, part of TP ICAP group, provides a wide variety of execution and information services to wholesale market participants.We offer broking services covering a wide range of asset classes, including Commodities, Credit, Equities, FX, Money Market Funds and Rates.For each asset class, ICAP offers e-trading capability, giving clients the option to enter prices and execute trades directly via one of our hybrid electronic trading systems, or to engage with brokers who can identify and negotiate trades.Role Responsibilities:

• Promote ICAP as a company
• Provide complete support to the brokers for the smooth running of the desk
• Ensure timely input of trades into trading systems
• Resolve any trade queries received internally and externally, and ensure any trade discrepancies are resolved in a timely manner
• Identify trade opportunities and calculate strategies
• Keep trade records up to date.
• Update real-time manual / electronic whiteboards with market data
• Provide input on various projects for brokers and traders
• Provide trade details to brokers and traders on a daily basis
• Give live quotes to traders through the messaging systems
• Monitor markets and follow financial news and developments
• Understand the underlying products being traded and keep up to date with knowledge of new products/procedures
• Liaise with clients, (via telephone and face to face) to understand the business objectives of your clients as to provide a reliable and efficient broking service
• Develop new business with existing clients and on-board new clients following the correct process with the Client On-Boarding team

Person Specification:Knowledge & Understanding

• Understands ideas and has a viewpoint on the markets and economy
• Willingness to engage with internal and external stakeholders outside of the immediate desk environment
• Hindi speaker (for purposes of communicating with Hindi-speaking clients)
• Local India market familiarity and client base

Client Focused

• Personable and engaging
• Communicates effectively and efficiently to internal and external stakeholders
• Build relationships and networks with both internally and externally wherever possible
• Demonstrates strong customer focus
• Demonstrates ability to work effectively with others
• Constructively handles disagreements to reach a resolution
• Ability to work with diverse groups/ personalities

Innovative

• Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights
• Seeks opportunities for improvements
• Handles situations and problems with innovation and creativity

Dynamic & Competitive

• Demonstrates high levels of energy in seeking out and achieving new goals
• Goes that "extra mile"
• Is a self-starter
• Shows evidence of being comfortable working in fast paced or pressured environments
• Enjoys a challenge and is able to escalate
• Does not give up easily

Open & Communicative

• Adapts communication style to suit audience
• Projects personal credibility
• Interacts confidently without being overbearing
• Ability to work effectively in a high pressure environment
• Keeps emotions under control in difficult situations
• Handles criticism constructively

Professional Integrity

• Able to demonstrate honesty, integrity and professionalism
• Promotes loyalty to TP ICAP and its principles
• Works ethically and shows respect for both professional and company values

Effective

• Excellent attention to detail, highly organised with a proactive approach
• Strong analytical ability and problem solving skills

Not The Perfect Fit?Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn\'t align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don\'t hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.Company StatementWe know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That\'s why we\'re building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.Location
Singapore - 50 Raffles Place - Singapore

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