Job Description

Validating pre-requisites for all trainees Prepare and act as Exam Invigilator as required Ensuring trainees are signed up for e-courseware or materials Coordinate instructor and plan schedule for Planning and coordinating all ATO approval visits and maintenance of the training records for the training staff and students. Ensure all trainees' records are correctly entered prior to submission to AOCs/trainee Attend meetings, follow-up calls and emails, and manage trainer's databases Minute and compile minutes for meetings Implement appropriate filing and associated office procedures Assist in preparation of training documentation as required Assist on any matters arising relevant to ATO Assist in all internal audits and the review of quality procedures & processes Assist to monitor training schedules and maintains availability as a priority Assist to maintain accurate SFIs training records as required Assist in the development, implementation, and monitoring of best practice principles for customer service focus and delivery. Assist to coordinate with trainees on matters pertaining to training

Job Requirements

Highly skilled in greeting customers, determining nature of business and directing to concerned person Communication: Able to work and converse efficiently with all levels of colleagues, clients and other external contacts. Able to work under pressure and meet the dateline. Thorough understanding of making copies of printed documents, and filing correspondences, reports and records. Individual with good problem solving and team working skills. Proven experience in handling, operational support duties along with great ability to manage duties. Versatile and well-organized administrative skills with deep knowledge of making administrative and procedural decisions, with the aim of running an efficient office system. An accomplished and results-oriented individual with a strong aptitude for organization and office administration. Committed to the highest levels of professional excellence by virtue of hands-on administrative and operational experience. A broad range of skills in office administration, operations, and clerical work. Proven ability to handle difficult situations. Have a working knowledge of training programs, including relevant terminology and applicable regulatory requirements. Working level knowledge of Excel or similar spreadsheet applications. Minimum: Diploma in Business Administration or equivalent / Degree preferred. Relevant experience will be an added advantage * 1 years' experience in Training Administration is preferable