Job Description

About the jobOur Client is an Established Food & Beverage Multinational Corporation. They are seeking for a talented individual to join their growing business as a Training Manager.Key Responsibilities:

• Design, organize, and deliver training programs for store operations, including food safety, guest service experience, inventory management, P&L management, and product, and process training.
• Manage the Learning Management System, including content design, user experience, troubleshooting, and resource deployment.
• Ensure training resources and support are in place for successful execution of store programs, procedures, product launches, and updates.
• Analyze data (Speed of Service (SOS), Guest Feedback, Restaurant Excellence Visit (REV), profitability) to identify operational opportunities and create training solutions.
• Develop training materials, including trainee and instructor guides, job aids, assessments, and support tools.
• Champion the training process to ensure timely, accurate, and thorough delivery of all materials to store teams.
• Work with key stakeholders and cross-functional teams to ensure alignment of operational information and successful training execution.
• Consult and collaborate with global and regional support teams to design training content.

Role Requirements:

• Bachelor\'s degree in HR, Business, Hospitality, or related field.
• Min. 5 years of proven experience in learning and development, preferably in the F&B or services-related industry.
• ACLP, ACTA, or related certified trainer certifications.
• Proven experience translating technical/operational knowledge and skills into effective training content.
• Proven experience in problem-solving and stakeholder management.
• Strong communication and presentation skills.
• Ability to work independently and as part of a team.
• Adaptability and resilience in a dynamic and fast-paced environment.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. Information provided in this advertisement is for recruitment purposes only.To apply, please send your updated CV to Gerry Seet (Reg No.: R1985231) quoting the job title or quickly fill out the application form below.Know someone who would be a great fit for this role? Refer them to us and get rewarded* with up to S$500 e-vouchers -Cornerstone Global Partners (EA Licence Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Cornerstone Global Partners