Job Description

[What the role is]

The Digital Transformation Office (DTO) is looking for a UX Engineer / UI/UX Developer Trainee to support the development and prototyping of digital services.




In this hands-on role, you will have the opportunity to design, prototype, and test new digital solutions that aim to improve how staff and residents interact with community services

[What you will be working on]

Digital Transformation Activities: Prototyping, Analysis & Innovation

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Rapid Prototyping & UI/UX Design:

You will create wireframes, mockups, and prototypes for new digital solutions, working closely with DTO officers and stakeholders to iterate and improve designs based on feedback.

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Business Analysis & Process Improvement:

You will assist in mapping out user journeys and business workflows, identifying opportunities for digital innovation and process redesign.

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UAT and QA Support:

You will contribute to User Acceptance Testing (UAT) and help ensure the quality of digital systems, tracking defects, conducting tests, and refining solutions.

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Innovation & Experimentation:

You will experiment with new technologies, such as AI-assisted tools or automation, to improve DTO's service offerings and engage residents in new ways.

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Throughout your traineeship, you will work on real-world prototypes, assist in digital service trials, and participate in business process reengineering (BPR) activities.

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[What we are looking for]

Relevant tertiary qualification in Computer Science, Information Systems, Interactive Media, Design-related fields

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Technical Skills: Basic experience with front-end development (JavaScript/Typescript, HTML5, CSS3, Node.js, ReactJS/Vue) or familiarity with low-code platforms (e.g., PowerApps, UI Path).

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Design Tools: Familiar with UI/UX design tools (e.g., Figma, Adobe XD, Miro).

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Some understanding of UI/UX design principles: with creative and analytical thinking skills to translate requirements with User Experience in mind for prototyping

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Interest in Digital Transformation: A passion for design thinking, business analysis, and improving public services through technology.

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Collaboration & Communication: You should have strong collaborative skills and be comfortable engaging with both technical and non-technical stakeholders to achieve project goals, with an attention to detail.

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Learning Mindset: A proactive learner who is eager to develop both technical and business analysis skills, with a desire to contribute to the public sector's digital future.

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