Job Description

About Team

The Sea Travel Desk is part of the Group COO Office and is responsible for the group-wide international travel policy and process.

Designing, maintaining, and ensuring group-wide compliance with the Sea International Travel Policy; Processing requests for hotel and flight bookings in a timely and pragmatic manner in accordance with the Sea International Travel Policy; Working closely with third-party vendors and booking agents to operationalize bookings; Maintaining good and proper records of all travel requests and bookings for billing and management reporting purposes through the self-developed travel management system and purchasing system; Addressing feedback and clarifications from travelers regarding their bookings; Responding to after-hours travel emergencies and urgent requests; Implementing continuous improvement initiatives (e.g. travel policy refinement, frontend and backend system improvements, third-party contract negotiations, etc.) Regular reporting to management on travel demand and patterns, as well as ad-hoc analysis when required; and Other special projects pertaining to company travel policy and operations.

Requirements

Adaptability to evolving business requirements Willingness to learn and perform tasks across the front, middle and back office Process-driven with strong execution ability Systematic, with excellent attention to details Excellent team player, with willingness to go the extra mile for teammates Proactive in proposing areas for continuous improvement Willingness to adopt AI/use AI as an enabler in his/her daily work * Work one weekend every 2 months (compensated with off-in-lieu)