Job Description

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Job Objectives

The Jobholder, as a member of the Flight Hour Services (FHS) entity, reports to the TSP Engineering Manager for Singapore. The Jobholder is responsible for the delivery and performance activities provided to the Airline fleet and provides operational support to the engineering activities to the Airline fleet.

In his/her function, the job holder, based in Singapore, is responsible for maintaining for maintaining the Airline fleet to the highest Operational Reliability and Aircraft On-Time Performance (AOTP) in line with airworthiness requirements EASA and CAAS and in accordance with Airbus Technical Standards and FHS Financial interests on his/her relevant scope of activity.

Job Responsibilities

Supporting engineering coverage and assistance to the Airlines Operations Heavy Maintenance

Ensure engineering technical follow-up and defect analysis in collaboration with Toulouse Headquarter and Airlines

Ensure compliance with Regulation, Airworthiness and Quality standards

Resolving structural complex queries along with customer support Engineering assistance in due time

Guaranteeing the most efficient Hangar Check grounding and Line Defect support

Support de-lease activities, with regards to structural defect resolution, under high pressure from the Customer Senior management taking into consideration the commercial exposure (if applicable)

Surveilling the MRO Contractors performance and deliverables for the FTM activities (if applicable)

Monitoring Operational KPIs

Ensuring appropriate timeframe for technical issues resolution from an AOG situation to a long term reliability study or recurring defects

Ensuring feedback of in-service experience as an internal customer, to the Airbus organization including customer support (SEE, Design office), across programs and FHS Engineering

Serve as interface between Airbus Head Office Customer Support Department and Customer

Support technical or ad-hoc projects and process improvement as required

Provide technical support outside of office hours on duty basis

Contribute to processes improvement and implement continuous improvement initiatives

Support the development and implementation of industrialized processes, methods and tools to improve efficiency and qualitatively the activities performed

Being the voice of the customer

Be manager\'s back up when situation requires it in front of customer as well as in front of Airbus\' different departments

Contribute to additional services and projects such as but not limited to: cabin retrofit, FEEL project, IT projects, check preparation technical support and ensure on time delivery and customer satisfaction

Job Requirements

• Minimum degree holder in Engineering / Aircraft Maintenance License Holder or equivalent
• Minimum 8 years of relevant experience in Airline/MRO, in an engineering position
• Great organizational skills
• Flexibility managing multiple priorities
• Working to changing deadline
• Attention to detail
• Ability to work under stress

Unyielding commitment to excellence, delivering the best possible outcomes for customers

Excellent interpersonal and communication skills, ability to federate a team

Maintenance environment experience is a strong positive

Project/continuous improvement skills

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company\xe2\x80\x99s success, reputation and sustainable growth.

Company: Airbus Singapore Private Limited

Contract Type: Permanent Contract / CDI / Unbefristet / Contrato indefinido

Experience Level: Professional / Exp\xc3\xa9riment\xc3\xa9(e) / Professionell / Profesional

Job Family: Chief Engineering & Architecture
JF-EN-EA

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