Provide personalized customer service by responding to the needs of the customers. Ensure feedback from the customer to further improve customer services. Manage and update customer databases with the status of each customer. Coordinate with the dispatch team to send products or provide services on time to customers.
Build customer loyalty by follow-up of customer calls. Evaluate the problems of the customers and provide logical lasting solutions.
Qualifications:
Must have at least 1 year of BPO Experience
Completed at least 2 years in College
Willing to start ASAP Willing to work in graveyard or shifting schedule.
Should be verified as 18 years old and above.
Excellent English communication skills.
Strong comprehension skills.
Job Types: Full-time, PermanentSalary: Up to Php36,000.00 per monthBenefits:
Flexible schedule
Health insurance
Opportunities for promotion
Paid training
Pay raise
Schedule:
8 hour shift
Shift system
Supplemental Pay:
13th month salary
Commission pay
COVID-19 considerations: Wear Facemask and Sanitize RegularlyAbility to commute/relocate:
Mandaluyong: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Are you willing to process your application on-site?
What is your active email?
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