Urgent / Desktop Support Engineer (level 2 Support / Permanent / Window)
Singapore, Singapore
Job Description
:
- Provide IT assistance and support to end users, manager and director. (desktops, laptops, printers, video conference support system and applications)
- Install, configure, administer and maintain IT equipment
- Support and troubleshooting which includes diagnosis of hardware and software failures or problems
- Create/ Troubleshoot print queue.
- Installation of software/ application.
- Relocation of computer devices and peripherals.
- Setting up of the end users profiles for applications.
- Synchronizing application settings to environment requirement.
- Assisting / advising end user in data backup if required.
- Handling, resolving and keeping track of service requests through ticketing system
- Familiar with Win10, Office 365, hardware and software support
- Able to follow site support hour and reach the support site on time else able to notify in advance
- Current salary (breakdown)
- Expected salary
- Notice period
- Reason of leaving
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Job Detail
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Job IdJD1264348
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned