Job Description

Highlight:

• Singapore Homeland Security Domain Provider
• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• CAT 1 security clearance
• Location: Novena

Responsibilities:

• To provide 1st level on-site support on organization end user operations.
• Understanding complex technical issues and managing them within a fast-paced business environment.
• Maintain, manage, administer, support and operate VMware VSphere and VMware Horizon VDI environments and applications.
• Perform daily VMware VSphere and VMware Horizon VDI administration tasks including maintenance and upgrades, patches, hot fixes and security configurations.
• Monitoring, alert and fine-tune of VMware VSphere and VMware Horizon VDI environments.
• Assess virtual machine, VMware VSphere and VMware Horizon VDI applications risks and perform contingency planning.
• Perform troubleshooting for VMware VSphere and VMware Horizon VDI workloads and assist with researching, evaluating and recommending related hardware, software and services.
• Stay current on virtual machine, VMware VSphere and VMware Horizon VDI related technologies.
• Provide on call, 24x7 support and standby on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages.
• Create and maintain programmatic and technical documentation to ensure efficient planning and execution.
• Coordinate with external parties and customers for problem resolutions.
• Performing additional tasks and supporting special projects, as required.
• As necessary, lead the post-delivery team to maintain and keep track of all post-delivery projects relating to:
• Workspace ONE, Zimperium, OnTalk and other client applications administrations, support and operations.
• Inventory Asset list.
• Compile and deliver all forms of maintenance reports (e.g. installation report, incident report, preventive maintenance report, ISO report, Managed Services report and Etcetera).
• All preventive maintenance schedules and ad hoc tasks.

Requirements:

• Diploma / Degree In Computer Science, Computer Engineering, Information Technology or related field.
• Min 2 years of working experiences supporting enterprise desktop environment and good technical expertise in VMware VSphere and VMware Horizon VDI.
• Technically inclined and hands on.
• Good practitioner in ITIL Framework.
• Quality Escalation Management, Exception Handling, Costs/Overhead Management and Contract Renewal skills and ensure that all SLA are met.
• Experience with supporting enterprise virtualized environment on Desktop, OS, Client Applications and Mobile Phones a plus.
• OS Skill in: Window Clients/Servers, Linux (Red Hat, Centos, Ubuntu, Etcetera).
• Backup and Recovery Application.

HOW TO APPLY:Interested applicants, please send your latest resume to or click on \xe2\x80\x9cApply Now\xe2\x80\x9d and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).Please read our privacy statement on our corporate website www.trustrecruit.com.sg.Trust Recruit Pte LtdEA License No: 19C9950EA Personnel: Lim Dick Sern (Dick Sern)EA Personnel Reg No: R22106832Company profileTrust RecruitHuman Resources & Recruitment11-50 employeesTrust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Trust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Company informationRegistration No.201935022ZEA No.19C9950

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