Job Description

Highlights:

• In-house, end-user support
• Permanent job opportunity
• Great remuneration & benefits
• Fun & Friendly environment

:

• Responsible for supporting the IT help desk services to ensure services are delivered to meet business needs and expectations, within SLA standards (response time and resolution time.
• Install and configure hardware and software applications.
• Manage user accounts, permissions, and access rights.
• Monitor and maintain IT systems to ensure their smooth functioning.
• Perform system backups and disaster recovery procedures.
• Support VOIP, conferencing and mobile service request.
• Liaise with other support teams, or product teams as required to resolve requests nd issues in a timely manner.
• Act as a contact point between helpdesk operations, other teams (internal, external and vendor/supplier).
• IT assets and inventories management.
• Ensure proper documentation of all IT infrastructure setups, software licenses, and any software modifications.
• Design and conduct IT user training on systems under the IT Department\'s purview.
• Continuously update technical knowledge and skills.
• Other ad doc tasks and projects as needed

Requirement:

• Tertiary education (Diploma/Degree) in Computer Science, Computer, Information Technology, Electronics Engineering or equivalent.
• Minimum 2-years of MIS or related experience.
• ITIL Certification or equivalent preferred.
• Working experience with Windows Servers, Active Directory, Router, and Network Switches.
• Hands-on software and hardware troubleshooting experience.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref19(at)trustrecruit.com.sg or please click on \xe2\x80\x9cApply Now\xe2\x80\x9d and provide the below details in your resume. * Current salary (breakdown)

• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Additional Information

Career Level

Senior Executive

Qualification

Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor\'s Degree, Post Graduate Diploma, Professional Degree

Years of Experience

2 years

Job Type

Full-Time

Job Specializations

,

Company Overview

Trust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.

At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.

Additional Company Information

Registration No.

201935022Z

EA No.

19C9950

Company Size

1 - 50 Employees

Average Processing Time

5 days

Industry

Human Resources Management / Consulting

Trust Recruit