Job Description

We at Yara are part of a global network, collaborating to profitably and responsibly solve some of the world\'s key challenges - resource scarcity, food insecurity and environmental change.

About the Unit

Yara is the world\'s largest producer of ammonia, nitrates and NPKs, offering solutions for sustainable agriculture respecting the environment. Our fertilizers and our crop nutrition programs were designed to help the sector of food production and to meet the needs of a growing world population. Our products and solutions help industry reduce emissions, improve air quality and prioritize effective operations safely.

Yara Africa & Asia (YAA) produces, sells, distributes and markets fertilizers and industrial products across Asia Pacific and Africa regions, with offices location and operational units in 20 countries. The region employs over 1800 employees and has a long history in the Asian Pacific and African markets, focusing on develop crop nutrition concepts that increase food production and create value to the growers, in particular smallholder farmers, whilst minimizing environmental impact of agricultural activities.

YAA is currently undergoing a major transformation, aimed at shifting the existing business models, generating new revenue streams and ultimately delivering profit through new Farming Solutions related activities.

Responsibilities

As a Senior CX Strategist you will own the conceptual development and delivery of high-quality experiences to help establish and scale this capability.

• Function both as an individual contributor and project leader, guiding a team of designers and researchers.
• Work with multi-disciplinary teams and other stakeholders to define project requirements and roadmaps. This could be new business initiatives, digital platform experiences or growth opportunities.
• Understand and balance business, user and technical requirements.
• Facilitate the adoption of UX and design thinking within your teams.
• Deliver experiences that are optimized for a wide range of devices and interfaces, including phone, tablet and desktop.
• Manage and execute design work from project goals to execution, validation and final handoff to engineers.
• Develop interns and junior designers and contribute to the advancement of the design practice within the Global UX Team.
• Act as a collaborator with mid/junior designers and align work between project squads to ensure consistent experience.

Profile

• You have a minimum of 6 to 10 years of experience related
• You have mastered the most common design tools and are up-to-date with industry standards.
• Awareness in 2 or more of the following: User Experience, Service Design, Research, Interaction Design.
• You have an outstanding portfolio that showcases a variety of projects, your creative process and final designs
• You have proven experience in leading end to end delivering products at scale, where primary experience is innovating new solutions or building new businesses ventures or advising clients on the same.
• You are able to articulate design decisions and communicate to your stakeholders.
• You are open to receiving and providing constructive feedback.
• You are proactive and have an experimental mindset.
• You are aligned with our principles: customer-centric, lean, service-oriented architecture, self-motivated, transparent.
• Experience with digital transformation initiatives in B2B and B2C business / supply chain / ecommerce / sustainability domains will be desirable.

Additional Information

We strive to reflect the diversity in society and encourage all qualified applicants from all background to apply. We are committed to creating a work environment that fits gender equality and allows combining career progress with the needs of a family or other personal circumstances

Why us?

• Evolving tech development division of an established agricultural products and services company.
• Explore and develop digital, software, hardware products, which provide value to farmers, smallholder communities and the value chain.
• Be part of our mission to build sustainable solutions that benefit humanity and the environment.
• Full-time, permanent and freelance contract options available with competitive remuneration + benefits.
• Support for personal development, training and continuous learning.
• Commitment to using new technologies and frameworks, meetups, and knowledge sharing.

Apply no later than

Knowledge grows through differences
Yara is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We believe that creating a diverse and inclusive work environment is not only the right thing, but also the smart thing to do. To deliver on this, Yara has firmly anchored Diversity, Equity & Inclusion (DE&I) in our business strategy and has more than 400 employees worldwide involved in D&I ambassadors networks.

Yara