Job Description

What the role is:The Government Technology Agency (GovTech) is the lead agency driving Singapore\'s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government\'s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.Play a part in Singapore\'s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!Learn more about GovTech at tech.gov.sg.Government Digital Product (GDP) aims to orchestrate the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore with the right technologies and better user experience.What you will be working on:We have built a scrum team of technologists who have developed digital products to improve citizen\'s experience of using the agency\'s e-services.As a UX designer, you will work with our scrum team and other government agencies to inform product and design decisions. You will get to influence the digital experience of the agency\'s e-services. This will involve having good interpersonal skills, sharp analytical mind, and astute design judgment. You will work closely with our designers, engineers, business analysts and product managers to continuously deliver features for transforming citizen experience and improving agency efficiency.Within your first month...You should have a broad understanding of the overall product strategy, design systems and processes, and contributed to UX activities in the product.By the end of 3 months...You should been involved in research and design work, and have a good understanding of the agile design and development process. You would have presented your design to the team and provided data-driven justifications.Beyond that\xe2\x80\xa6You should be able to independently meet milestones with minimal supervision. You are able to apply design processes to solve problems and improve the user experience of government services and products. You would have presented your design to the stakeholders and provided data-driven justifications. You will have opportunities to continue developing your design craft and grow as a designer.What we are looking for:\xe2\x80\x8b

• You have a deep understanding of the fundamentals of user centricity
• You are able to translate user research into design recommendations and findings
• You contribute to the design system, operations and ensure UI standards are met
• You are able to clearly communicate design decisions and trade-offs
• You are willing to understand user and stakeholder needs and come up with the task-flows
• You are collaborative and willing to work with teammates and stakeholders to solve problems and resolve disagreements
• You find the quickest route to design, test, and ship a design prototype to validate a concept
• You are passionate about what you do
• You are willing to contribute and learn together with your teammates

Preferred (Additional Requirements):

• At least 3 years of relevant experience in end-to-end delivery of digital products. That would include experience in facilitating workshops, gathering requirements, usability testing, envisioning flows, and delivering hi-fidelity mockups.
• Experience in Agile and UX development environment will be an added advantage
• Knowledge of data analytics, frontend development, illustration and experience working in an agile environment are bonuses but not a must.
• Experience or involvement in modernization projects, including transitioning legacy systems to modern platforms, will be a significant advantage.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes.We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.Learn more about life inside GovTech at go.gov.sg/GovTechCareers.Stay connected with us on social media at go.gov.sg/ConnectWithGovTech.About Government Technology Agency:The Government Technology Agency (GovTech) is the lead agency driving Singapore\'s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government\'s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions. GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. Play a part in Singapore\'s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! Learn more about GovTech at tech.gov.sg.

Government Technology Agency