Job Description

About the team

At Sephora, we recognise the importance of our customers when it comes to designing experiences across our stores or any of our digital ecommerce platforms. The User Experience (UX) team is guided by our Experience Vision which places our customers at the core of our decision making.

The 3 core pillars of our Experience Vision are: * Connecting Sephora Beauty Lovers To The World Of Beauty With A Shopping Experience That Is Intuitive & Effortless.

• Helping Every Unique Sephora Beauty Lover Fulfill Their Beauty Goals.
• Creating Memorable, Delightful Moments That Would Give Sephora Beauty Lovers Something To Look Forward To Every Time They Visit.

Sephora UX is part of a regional team based in Singapore. We are responsible for delivering digital experience across 8 markets in South East Asia. The UX team comprises of generalists in both the field of research & design. This provides every designer with an opportunity to get first hand face-to-face time with our customers across the region. These valuable insights are then translated to actionable design solutions that help us craft a happy Sephora journey for all our customers.

As a Senior UX member of the team, you will:

• Work closely with UX Lead in delivering project objectives & KPIs.
• Represent as a UX Squad Lead & facilitate open discussions and strategic decision making.
• Work closely with the Product Manager to define clear strategy and success metrics for projects.
• Be accountable for Project Excellence through:

• Engaging stakeholders, and reframing business problems as design problems to promote collaboration.
• Delivering project plans through UX strategy
• Planning and executing research work to uncover user insights
• Facilitating ideation through Design Thinking workshops
• Providing design solutions from across all platforms (desktop, mobile site, IOS & Android apps).
• Evangelize UX Experience Vision across the company.
• Mentor and coach junior designers.
• Communicate with developers and engineers on technical topics.

We would love to hear from you if you have:

• Over 3 years of working experience in a related area.
• Extensive and proven product design experience, across all platforms (Desktop, Mobile web, IOS and Android app designs).
• An outstanding portfolio that showcases world-class designs.
• Experience with A/B testing.
• Excellent communication and problem-solving skills.
• Experience with managing Research insights.
• Experience in mentoring junior designers across diverse backgrounds and cultures.
• Strong organizational and time management skills.
• Confident but willing to learn.
• Give and receive constructive criticism well.

Sephora