Job Description

UX Researcher - Experience Design GroupDo you love thinking about future experiences and technologies? Dell\'s innovation team, part of the Experience Design Group, exists to humanize the PC experience \xe2\x80\x93 we imagine new products & experiences, solutions, and technologies, then build them, learn from them, and bring them to life.We are a multi-functional team from diverse backgrounds, who work to explore, define and build the human computing experiences of tomorrow. We drive innovation & disruption for Dell at the intersection of Design, Technology & Strategy; with expertise in UX, UI, research, strategy, data science, product, visual, motion, industrial, SW & HW engineering.Join us to do the best work of your career and make a profound social impact as a UX Researcher on our Experience Design Group Team in Singapore.What you\xe2\x80\x99ll achieveYou will be responsible for understanding and representing the user in all phases of our innovation explorations. You will plan and execute research that helps define and drive great experiences for our users and opportunities for Dell.You will:Bring a strategic mindset to explore long-term, ambiguous opportunities and help make them concrete for Dell \xe2\x80\x93 applying research methodologies to understand and define potential futures, then inform decision-makingEnsure experiential designs achieve the highest level of usability, desirability, and customer satisfactionHelp deliver an end-to-end user-centered design process across some of Dell\'s most exciting end-user computing devicesWork in an environment that allows you to apply cutting edge UX research and design that touches millions of usersTake the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here\xe2\x80\x99s what we are looking for with this role:Essential Requirements4+ years of industry experience conducting user and design/experience research using various methods and working in-team with developers and designersExperience with a broad range of research methods, data collection, and analytical techniques such as survey construction/analysis, UI prototype development, usability testing, focus group facilitation, and semi-structured and unstructured observational methods, and statistical/quantitative and qualitative data analysisAbility to synthesize and summarize findings within and across studies and participants, identify key insights and opportunities, and work with designers and product owners to turn data into great user experiencesExcellent communication and storytelling skills - verbal, written, and experience engaging with executive stakeholders, product owners, development team members, business analysts/strategists, media representatives, and customersDesirable RequirementsDeep understanding of consumer and productivity computing products and trendsExperience working on hardware/software ecosystemsKnowledge of marketing, brand, and strategy-oriented research methods including experience with customer segmentation, user taxonomies, and persona development\xe2\x80\x8b
Who we areWe believe that each of us has the power to make an impact. That\xe2\x80\x99s why we put our team members at the center of everything we do. If you\xe2\x80\x99re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we\xe2\x80\x99re looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy .

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