Job Description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

Lead and manage team daily processing

• Provide hands-on management and supervision of the operations process and provide leadership, motivation and guidance to operations team.
• Work and communicate effectively with other functions e.g. Group Finance, Business Technology Support, Global Markets Front Office and Business Management and the departments within Global Markets Operations to establish best in class operations unit.
• Support the processing, margin management of Listed Derivatives, settlement of Over-The-Counter (OTC) Commodities Derivatives, Equity Derivatives (both plain vanilla and structured) and Precious Metal.
• Manage the reporting and queries to/from MAS, Group Finance, Internal and External Auditors and Group Compliance and Global Markets Front Office.
• Work and communicate effectively with the bank\'s counterparties, customers together with the Front Office to ensure that the team maintains professionalism and service quality as a unit.
• Other tasks as directed by Head of Derivatives Operations.
• Investigate and resolve customer complaints, and operational issues brought to the team\'s attention
• Proactively support and partner with Global Markets to deliver quality service that exceeds customers\' expectations

Job Requirements

• Recognized Degree in any one or a combination of these specializations
• Banking/ Finance/ Accountancy/ Computing
• Minimum 10+ years of work experience in an Operations environment within a financial institution, preferably in OTC derivatives, Listed derivatives and structured products.
• Candidates are required to be proficient in Microsoft office applications (Excel, Word).
• Preference will be given to candidates with advanced computing skills (VBA, SQL) and experience in automating processes, and handling and analyzing large and complex amount of data.
• Possess strong communication and analytical skills
• Highly driven and able to work under pressure

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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