The Head of Index Operations is a leadership role responsible for overseeing the comprehensive management of SGX's indices (iEdge) as well as custom indices. This position plays a critical role in maintaining SGX's position as Asia's leading financial marketplace by ensuring the integrity, accuracy, and innovation of index products that serve as benchmarks for regional and global markets.
Job Responsibilities
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1. Strategic Leadership & Operational Excellence
Oversee daily index calculation, maintenance, and publication processes across all SGX indices
Manage end-to-end index operations including corporate actions processing, index reviews, and rebalancing constituent changes
Oversee real-time index calculation systems and ensure 99.9%+ uptime and accuracy
Ensure compliance with international index standards and best practices, including IOSCO principles
Lead quarterly and annual index reviews, managing stakeholder communications and implementation of changes
Establish and maintain robust operational controls, risk management frameworks, and business continuity procedures
Drive innovation in index methodology and product development to meet evolving market needs and regulatory requirements
Build and maintain relationships with key stakeholders and customers including asset managers, ETF providers, and index users
Support business development initiatives to expand index licensing and commercialization opportunities
2. Team Leadership & Development
Lead and develop a high-performing team of index analysts, operations specialists, and technology professionals
Foster a culture of continuous improvement, innovation, and operational excellence
Provide mentorship and career development opportunities for team members
Collaborate effectively with cross-functional teams including Technology, Risk Management, Market Operations, and Business Development
3. Regulatory & Compliance Oversight
Ensure full compliance with MAS regulations and international index governance standards
Manage regulatory reporting requirements and coordinate with compliance teams
Oversee index methodology documentation and maintain transparency in index operations
Lead internal and external audits related to index operations
Job Requirements
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Bachelor's degree in Finance, Economics, Mathematics, Engineering, or related quantitative field; MBA or CFA preferred
Minimum 10 years of experience in index management, quantitative research, or financial markets operations
At least 3-5 years in senior leadership or management roles within financial services
Proven track record in index operations at major exchanges, index providers, or asset management firms
Technical Expertise
Deep understanding of index construction methodologies, including market capitalization, equal-weight, and factor-based approaches
Proficiency in financial market data systems, index calculation platforms, and market data vendors
Strong knowledge of equity markets, derivatives, and ETF structures
Experience with regulatory frameworks governing index operations and financial benchmarks
Leadership & Soft Skills
Exceptional leadership and team management capabilities with experience leading diverse, technical teams
Outstanding communication and presentation skills with ability to engage C-level executives and external stakeholders
Strong analytical and problem-solving abilities with attention to detail
Ability to work under pressure and manage multiple priorities in a fast-paced environment