Job Description

Job Responsibilities

• Responsible for executing and maintaining the IT Technology Governance framework, policies, and processes, with reference to applicable regulations and internal policies. This responsibility covers areas such as IT project delivery, application/system development and maintenance, IT Service Management, Cybersecurity assessment and incident management, and technology and security KRI, for the list of entities supervised by AGMD.
• Formalize Technology Governance Framework and provide oversight to IT Teams to enhance overall IT Service Delivery through sound governance, procedural controls, IT Security and Quality Assurance framework and policies, as part of the SMBC IT Governance Framework.
• Evaluate and establish IT Control objectives that are in adherence with local laws and regulatory requirements, and group's internal policies, in each of the supported countries.
• Work with IT Teams (e.g. IT Services) of respective entity on the adoption of the IT Service Management and Operation Policy and/or best practices.
• Perform quality assurance on IT Programs/Projects, validate compliance to the IT Service Management and Operation policies.
• Develop and maintain a robust reporting mechanism for the IT Management incorporating appropriate escalation procedure to ensure compliance with the bank's IT Governance policies and procedures.
• On a need-to basis, drive and manage the development, testing and implementation of control measures or reporting, to strengthen governance and controls.
• Monitor and provide timely and regular review of control & risk indicators and action plans, to stakeholders.
• Keep abreast of development in the supervisory and regulatory requirements in respective countries by working closely with local IT and Compliance teams.
• Review of entity's IT related documents such as Procedure Manuals and Guidelines.
• Identify and implement areas of improvements within IT for better productivity, controls and efficiency on overall IT Operations.

• Bachelor's degree in IT or equivalent with min. 8 years of working experience with good knowledge and experience of IT Governance, Risk and Compliance principles, as well as IT Controls in all disciplines of technology domains, preferably within the Financial Services sector.
• Solid technical and functional knowledge of relevant financial services regulations and policies of Singapore and Asia region.
• Experience in IT Governance Reviews, Controls Testing and Assurance, and delivery of training.
• Good understanding of the overall IT Operational processes in the financial services industry.
• Proven ability to understand, identify, analyse and communicate the operational risks within processes, in a structured and logical approach
• Proven experience in applying legal/regulatory guidance into solving practical problems.
• Strong decision-making skills, with the ability to demonstrate sound judgement.
• Strong problem solving and numerical skills and well-verse in interpersonal communication and presentation skills.
• Ability to manage and prioritise large workloads and deliver within tight deadlines.
• Ability to appreciate diverse cultures and facilitate smooth communications between HQ, Singapore office and entities.