Job Description

Help build and lead a best in class sales team for the market leading, aviation logistics service provider.

YOUR ROLE

Responsible for managing regional strategies & sales team, vendor management team, relationships and agreements in Asia Pacific region.

YOUR RESPONSIBILITIES

• Develop and recommend policies and programs, which guide the organization in maintaining and improving its competitive position and the profitability of the operation with new directive for growth
• Develop specific sales strategies on a regional level and follow execution
• Communicates with customers at a senior/executive level to assess overall level of satisfaction and also deals with critical situations with accounts at risk
• Coordinates the involvement of company personnel, including support, service and management resources, in order to meet account performance objectives and regional strategies
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
• Maintains High customer satisfaction ratings that meet company standards
• Completes required training and development objectives within the assigned time frame
• Attend customer functions/events in an effort to secure positive relations with customers
• Responsible for regional annual budgets, planning, growth and forecasts
• Manages the APAC sales & customer service team
• Manages the APAC network management
• Develops and maintains comprehensive knowledge of competitive products and their activity in the marketplace and provides reports, on a regular basis
• Must be willing to travel as necessary
• Develop and maintain trusted relationships with key airport and aviation clients in the region
• Makes customers, both internal and external, a primary focus of attention
• Builds and maintains a high level of customer satisfaction by ensuring the necessary resources are directed to meet customer needs and solutions on a global basis

YOUR SKILLS AND EXPERIENCES

• Excellent communication skills including the ability to prepare and present reports
• Effective negotiation and critical thinking skills
• Strong leadership capabilities to lead projects to a successful completion
• Time Management: ability to organize and manage multiple priorities
• Excellent multi-tasking and decision-making skills
• Demonstrate ability to identify and solve problems
• Demonstrate written and verbal communication skills
• Full understanding of International & domestic airline routings, logistics, geography and time zones
• Full understanding of the company's products, services, mission an goals
• Familiarity with the aspects of ISO and the Quick International Courier Quality Manual
• Computer proficiency (Word, Excel & PowerPoint)
• Ability to get along with co-workers and management in order to maintain a professional work environment
• Strong team player
• Must be able to work flexible schedule (extended hours of evenings, weekends and holidays as required
• Ideally based in HKG, PEK or SIN
• Familiarity of International competitive landscape
• A full understanding of the commercial, business jet, MRO and OEM's sectors of aerospace
• Strong Experience with NFO services in logistics profession, either in a transportation Co. or as a customer
• Import/Export experience within aerospace sector, within China/Asia consider a +
• The employee is required to communicate with corporate management, employees & clients continuously via telephone and computer
• While performing the duties of the job, the employee is required to walk; sit; use hands; reach with hands and arms; balance and stoop
• The employee is required to occasionally lift or move up to 25 pounds
• Must be able to view computer monitors both at close range and distance
• 10+ years of strong background in Aerospace industry
• 7+ years experience in a field sales environment
• 3 years experience in Asia marketing aerospace in the respective countries
• BA/BS or equivalent work experience
• Extensive Customer Service experience required
• Group Leadership skills
• Knowledge of Dangerous Good/Restricted Article Regulations preferred

GOOD REASON TO JOIN

CONTACT
Quick Group Human Resources
help_desk@qintl.com

Quick International Courier
Quick Specialized Healthcare Logistics
QuickSTAT
Quick Specialty Logistics
Sterling Global Aviation Logistics
A Kuehne+Nagel Company

Sterling is the aerospace and aviation industry's premier logistics company, whose focus is on getting grounded planes back in the air as quickly as possible. Specializing in AOG (Aircraft on Ground) situations, Sterling's team of logistics specialists work to ensure critical aircraft parts - not matter how large or small -- are delivered where and when they're needed.

STERLING