Vip Support, It Engineer

Singapore, Singapore

Job Description


  • To provide IT Support for Top Management
  • Deliver VIP customer experience to the highest standards, aligned to the company values
  • Actively contribute to the smooth running of the IT processes and procedures.
  • Provide day-to-day support on a variety of technology issues covering problem isolation and resolution of all end user IT related matters
  • Supports Desktop operating systems (Windows 7/10), desktop applications (Office 365), mobile device management such as Microsoft InTune
  • Applications, networks (LAN, WAN & Wi-Fi), hardware (Desktop, Laptop, Mobile Devices, Printers, Ipad, Macbook etc
  • Incident & service management; logging of requests, support calls and escalating where appropriate into the Service Management tool
  • As a single point of contact for TM incident resolution, coordinating with other resolver group to ensure the reported incident are resolved/escalating as required
  • Deployment and maintenance of end-point devices (desktops, laptops, mobile devices, etc.)
  • WOG experience is an advantage
Job Types: Full-time, Permanent, Contract Benefits:
  • Professional development
Schedule:
  • Day shift
  • Flexible hours
  • Monday to Friday
Work Location: In person

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Job Detail

  • Job Id
    JD1311662
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned