Job Description

What we're looking for: We are searching for an eCommerce Business Analyst will be joining a team of growth and advertising specialists focused on helping sellers grow faster. In this role, you will be supporting the team responsible for customer success, account management and strategy consultancy.Must be a data-driven, customer-obsessed, hands-on, and creative candidate to join our team. As a Brand Specialist, you'll work with selected accounts to help drive growth and help deliver a best-inclass customer experience on the amazon.com and marketplace while facilitating great business relationships with some of Amazon's highest visibility brands.Friendly, self-motivated exemplify impeccable communication and organizational skills. You're comfortable being thrown dozens of tasks, documenting detailed instructions without missing a beat, being able to prioritize tasks based on importance and urgency, assign timelines to each task; effectively engage project stakeholders, managers, and team members all throughout the delivery life-cycle while ensuring the final deliverable is on time.Beyond your experience, we are also looking for someone who is professional and possesses impeccable written and verbal English communication. The ideal candidate should be organized, passionate, and have a keen eye for detail.In this role, you will:

• Work within the commercial team — specifically supporting the Growth Strategist Executive and the Growth Strategist Team.

• Responsible for customer success, account management and strategy consultancy.

• Accomplishment of KPIs which are customer satisfaction, retention and expansion.

• Working with multiple managed customers in the US, CA, and EU.

• Building customer presentations - growth plans and monthly reports.

• Execution and launch of all new products and the relaunch of ASINS that has lost momentum.

• eCommerce account maintenance

• Develop strategies to increase sales, reduce costs and drive the conversion rate of the products, including price optimization, PPC, packaging/inserts, coupons and deals, customer communications, creativity, changing package dimensions, removing unprofitable products, and more.

• Actively working within a data-driven marketing organization, using marketing tools to analyze product performance, market trends, profits, and competitors to uncover market opportunities.

• Coordinating regular launch team meetings, maintaining project status, and communicating to team members and stakeholders, including prototyping and mass production.

• Compile comprehensive reports that highlight key product/market opportunities

• Create SOPs that can be applied for product research and product/market analysis, to assist the creative teams in improving their understanding of products and consumer needs

• Analyzing product performance

• Keen eye for spotting market trends, a willingness to inspire clients, and the ability to work both independently and within a team.

Job Type: Full-timeSalary: Php35,000.00 - Php45,000.00 per monthBenefits:

• Paid training

Schedule:

• 8 hour shift
• Evening shift
• Late shift
• Night shift
• Shift system

Supplemental Pay:

• 13th month salary
• Bonus pay
• Performance bonus
• Yearly bonus

Application Question(s):

• Are you amenable to work on-site and night shift?
• What is your active email address?

Experience:

• Seller Support: 1 year (Preferred)