Job Description

Fitch Group is currently seeking a Virtual Events Coordinator based out of our Singapore office.
We are seeking a detail-oriented and proactive Virtual Events Coordinator to join our team. In this role, you will be responsible for planning and executing virtual and hybrid events across the organization. We are looking for someone who can hit the ground running, take initiative, and contribute immediately to the smooth delivery of high-quality virtual experiences. Experience with virtual event platforms, particularly Zoom Meeting and Webinar, ON24, is preferred.
What We Offer:

• Exceptional Professional Growth & Career Advancement: Implement and gain experience managing high-profile virtual events, with unique opportunities to make a meaningful mark on the organization and advance your career.
• High-Visibility Role: Work closely with senior leaders and global teams, contributing to impactful events that elevate Fitch's brand and client relationships.
• Collaborative Team: Be part of a dynamic, collaborative team that values fresh ideas and encourages you to take initiative in a fast-paced, tech-forward environment.

We'll Count on You To:

• Virtual Event Planning and Execution: Coordinate and deliver virtual and hybrid events-primarily webinars and virtual roundtables-to support organizational objectives. Responsibilities include event setup, management of recordings and related assets, scheduling, and providing logistical support to ensure successful execution across Fitch Group companies. Experience in working with Chinese AV vendor is a plus.
• Platform and Technical Support: Support and maintain virtual event technology platforms (ON24, Zoom, Teams), conduct technical checks, and provide real-time troubleshooting during events under the guidance of senior team members.
• Invitation Management: Use Marketo to create, manage, and track event invitations and registrations, ensuring timely and accurate communication with attendees. Experience in Marketo a plus.
• Process Improvement and Knowledge Sharing: Proactively suggest platform enhancements, updates, and process improvements. Share knowledge and best practices with the team to drive continuous improvement.
• Vendor and Stakeholder Coordination: Work closely with vendors, IT, and other stakeholders to resolve platform issues and ensure high-quality event delivery. Maintain positive relationships with external partners.
• Event Logistics: Assist with all logistical aspects of virtual and hybrid events, including tracking timelines, communicating with vendors, and supporting budget tracking as directed. Collaborate with local event manager to assist with various event logistics as required.
• Reporting and Feedback: Collect and organize data on event attendance and engagement, assist in preparing RSVP update and post-event reports, and gather feedback to support ongoing improvements.
• Industry Awareness: Stay up to date on trends and best practices in virtual events, sharing relevant insights with the team.

What You Need to Have:

• A bachelor's degree is required.
• Minimum of 3 years' experience in virtual events and even management.
• Proven experience in virtual event management with strong technical skills.
• Solid understanding of marketing technology and social platforms.
• Strong competency with Excel, Word, PowerPoint with demonstrated analytical skills.
• Must be forward looking, detail oriented, proactive strategic thinker with proven project management skills.
• Proven verbal and written communication skills.
• Proficiency in verbal and written English and Mandarin Chinese is a must

What Would Make You Stand Out:

• Zoom and On24 experience strongly preferred.
• Understanding of Marketo a plus.
• A team player, adaptable to fast-paced, changing environment; with ability to work closely with multiple departments.
• Ability to work on multiple projects at the same time.

#LI-FC1 #LI-hybrid

Skills Required