Job Description

About us

We at Fayyaz Travels always put every effort to provide reasonable and flexible travel services. We registered our company in the vivacious city of Singapore and our success story is indeed quite impressive. Our main objective is to carry out businesses of both outbound and inbound tours, business travel, operation, ticket bookings, reservations, conducting tour packages and bookings of hotels, resort desk, providing travel and tourist information, marketing famous tourists destinations and other travelling services to travelers who visit Singapore frequently.

We are also responsible for taking care of the needs and requirements of all the tourists, along with customizing specially designed luxury packages for high net worth individuals so that their trips remain etched in their memories forever.

About the role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team.

The candidate will be responsible for overseeing all aspects of visa application and compliance for our clients and reporting to the Operations Manager.

Key Responsibilities:

- Coordinating and managing visa application processes for clients traveling to various destinations
- Ensuring compliance with all visa regulations and requirements
- Communicating with stakeholders to gather necessary documentation and information for visa applications
- Reviewing and assessing visa applications to ensure completeness and accuracy
- Keeping up-to-date with changes in regulations and requirements
- Maintaining accurate and detailed records of visa applications and processing
- Providing excellent customer service to clients throughout the visa application process
- Updating trackers and spreadsheets
- Reporting weekly on statistics to internal stakeholders
- Business Development for the Visa Department

Qualifications:

- Strong attention to detail and ability to multitask
- Excellent organizational and time management skills
- Strong verbal and written communication skills
- Proven experience working in a similar role
- Knowledge of visa regulations and requirements is a plus
- Experience working in a travel agency or similar industry is a plus.
- Must have excellent communication, presentation, and interpersonal skills
- Must be resourceful, independent, able to take initiative, and think out of the box
- Good understanding of Excel or Google Sheets

Job Type: Full-time

Application Question(s):

If given an offer, how soon would you be able to start? Are you happy to work during Singapore Office hours?
Experience:

Microsoft Excel: 3 years (Required) data entry: 3 years (Required) visa processing: 1 year (Required)
Language:

English (Required)
Work Location: In person