Visitor Experience Executive (healthcare) #hjw
Job Description
Description
You will assist the Manager, Visitor Experience Services and Director of Hospitality, Environmental Services in achieving the department and Hospital's strategic goals and objectives. You will lead a team of Service Ambassadors in delivering excellent customer service standards, engaging visitors and providing them with an exceptional visitor experience.
You will oversee the daily operational activities which include ward visitor registration, way finding services and VIP guest receiving. You will also manage the team in the areas of training, scheduling and service evaluating to ensure efficient operations and optimum service level delivery. You will also work in close collaboration with hospital's stakeholders to drive department's and divisional level initiatives and projects, lead and implement improvement projects in line with Hospital's overall strategic direction.
You should be an independent and self-driven individual with a passion for healthcare, and is keen to take up evolving opportunities provided to develop your career in healthcare management.
Requirements
- Degree in any discipline with at least 1-3 years of Hospitality / Customer Service / Healthcare experience (Candidates with more years of relevant experience will be considered for Senior Executive position)
Jessie Wong Yuan Si
Personnel EA License No.: R2197171
Recruit Express Pte Ltd (EA Licence No.: 99C4599)
Industry
Healthcare / Pharmaceutical / Life Science / Medical Device
Specialization
Administrative Support / Secretarial
Customer Service
Healthcare - Pharmaceutical / Life Science / Medical Device / Clinical Research / Regulatory Affairs
Location
Central
Employment Type
Contract / Temp
Permanent
Salary
Negotiable
If you meet the requirements of this role, please email a detailed resume in Word document to Jessie Wong Yuan Si.
CEI Registration No.: R2197171
Email: jessiewong@recruitexpress.com.sg
Tel: 67363280
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Job Detail
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Job IdJD1247524
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned