Visitor Service Assistant Team Lead

Singapore, Singapore

Job Description

Our client is a well-established custodian of Singapore's heritage, assuming the role to promote and safeguard our diversity for educational purposes, cultural understandings as well as nation building.
Requirements

  • Strong interpersonal skills, preferably bilingual
  • Proficient in Microsoft Office, Point of Sale Systems, and digital technologies
  • Experience in handling various payment modes
  • 2 years of front line/ customer service experience, preferably in hospitality
  • Skilled in service delivery, problem resolution, and service recovery
  • Good telephone etiquette and communication skills
  • Flexible in customer interactions in a front-facing role
  • Willingness to work on weekends and public holidays
The Opportunity
  • 9:30am to 7:30pm daily, (Friday till 9:00pm)
  • 5 days/week (Including weekends & PH)
  • Located mainly in Central, near Cityhall
  • Gross up to $3,100
  • 1-Year Contract + Completion Bonus
Job Scope
  • Opening and closing of POS system
  • Check and update briefing notes
  • Activate and deploy up to 10 - 16 staff per day
  • Arrange for training or other admin for new trainees
  • Inventory check and update
  • Daily summary report
  • Daily gallery checks
  • POS report checks (tally with Certis report)

Skills Required

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Job Detail

  • Job Id
    JD1669015
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned