Visitor Services Officer

Singapore, Singapore

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Roles :

Requirement :

Attending to visitors' queries through phone call, email and walk-in.
Providing exemplary service to visitor in accordance with standard operating procedures and expected turnaround times
Carry out housekeeping of the visitor services counter premises to ensure a good image is projected at all times
Providing assistance, guidance, information (including promotions) and relevant collaterals to visitors
Operational check and replenishment of visitors collaterals
Alert and inform the board of any irregularities or incidents within or outside assigned areas
Event support as ushers/guides (ad-hoc basis)
Conducting educational tours in parks
Updating of content on Visitor Information Boards and other platforms as and when requested by the Board
Administer bookings ad collection of payments for programs and workshops
Collate daily visitor arrival figures and profiles
Following up with clients and arrange appointment to meet up with them

Work Remotely

Job Types: Full-time, Contract
Contract length: 8 monthsSalary: $1,800.00 - $2,100.00 per monthBenefits:

Schedule:

COVID-19 considerations:
All customers need to wear mask, keep sanitizer in the office

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