Job Description

Primary Responsibility

The Visual Lead is a critical member of the team `to bring the store's operational vision to life in the store. This individual will work closely with the Operational & Visual Manager in initiating, delegating work and providing feedback to the team to achieve optimal results supporting total store operations.

Areas of Responsibilities

Visual Leader

Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager Effectively plans Visual floor changes with the management team through adapting the zone and visual support to the needs of the business. Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary.

Business Leader

Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized Move dynamically on the retail floor to assess and fulfil the needs of the business, team and guests.

People Leader

Leads by example and inspires staff in daily operations and guest experience. Provides constant feedback to drive individual growth in partnership with the Brand and Operations & Visual Managers. Use company performance tools to evaluate and drive improvement to the operational processes.

Operational Excellence

Collaborate with Visual Merchandising Manager to ensure cross-functional training, and Sales & Service teams to ensure the business is well-executed. Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. new colour launches and stock level changes) Opens and closes the store in accordance with visual standards. Support on cashiering responsibilities, daily cash floats, ensuring all cashier equipment and systems are functioning properly. Perform sales reconciliation and investigate discrepancies, implementing preventative measures to mitigate financial losses. Safeguard cash, assets, and store keys, ensuring adherence to company policies by all team members. * Perform any other duties as assigned by Management to support store operations and business needs.