Job Description

Reporting to: Chief Operating Officer of HealthServe

Volunteer Manager

The Volunteer Manager is responsible for building relationships in the volunteer community and driving efforts in volunteer recruitment, coordination, training, scheduling, communication, retention and appreciation to ensure HealthServe provides positive volunteer experiences and engages volunteers to fulfil its mission.

Responsibilities

Recruit and Engage Volunteers

Develop, implement and maintain a strategy for actively soliciting new volunteers and engaging existing volunteers


Work in partnership with Communications and Engagement teams to recruit and engage volunteers, whether individuals, local businesses / corporates, institutes of higher learning and/ or migrant workers


Communicate volunteer opportunities


Interview and place volunteers for specific needs

Train Volunteers

Ensure all volunteers understand the organisation's mission and programmes


Conduct orientation sessions, including a tour of the premises, and help new volunteers settle into their roles

Volunteer Data Reporting

Leverage technology / digital platforms and data-driven insights for management reporting


Manage the volunteer management database and ensure that it is kept up-to-date

Requirements / Skills

Minimum a Bachelor's Degree in Social Sciences or other relevant qualifications


3-5 years' experience in Volunteer Management preferred


Good communication skills


Recruiting, training and engaging volunteers


Developing programme goals and policies


Collaborating with cross-functional teams

To apply:

Please email your cover letter and resume to:
hr@healthserve.org.sg